In your business, you know the importance of delivering excellent support services; wherein the Help Desk services provides a central point of contact for customers or employees to submit service requests. For more than 19 years RMNexo has been developing software for organizations of all sizes and now we are ready to present an easy to use and reliable IT help desk system.
RMNexo Help Desk can be distributed as an individual product or as a part of CRM/ERP software where it takes over the responsibilities of support customers and employees. It can boost company’s productivity in such fields as Finances (E-commerce, banks, sales); Telecommunications (Mobile operators); Healthcare Information; Technology (Hosting service providers) and others.
The Help Desk solution from RMNexo can solve your support issues, assisting end users/customers by resolving their submitted requests via the web-based helpdesk software and letting you manage the entire lifecycle of support incidents quickly and efficiently. The solution will help you streamline incident management tasks and maximize your company’s productivity. Key features of RMNexo Help Desk allow:
With the Help Desk solution from RMNexo you can achieve:
RMNexo Help Desk is not overloaded with tons of confusing options, and provides a great user experience. In addition to the available web version, the system will be available on smart phones and tablets. The mobile version allows to open, close, assign, and even respond to incident tickets right from your mobile device. The system can be hosted in the cloud, giving you more flexibility and agility. So you can manage all your customer requests from anywhere – whether you’re onsite, or on-the-go.
We’ve analyzed great majority of resembling systems and intruded features that are implemented in TOP-10 best help desk solutions. The areas of our technical expertise include:
Providing world class help desk development and support services, we focus on the creation of reliable and predictable help desk solutions that aimed to streamline trouble ticketing, satisfy your employees and customers, and achieve competitive advantage.
RMNexo is a Custom Software Development and Consulting company focusing on Web, Mobile and Desktop Software Development, QA and Testing. Since 2015, we have been bringing digital transformation to mid-sized and large enterprises in Banking and Finance, Insurance, Transportation, Healthcare and Retail. Our key domains include Enterprise Software, e-Commerce, BI and Big Data, e-learning and IoT.